Creating and sustaining a great positioning is one of the most crucial aspects of effective destination
marketing. In this post, we will take a look at 5 things you need to do in order to create a compelling positioning for your destination.
1. Identify
your differentiator
Coming up with and
executing a great destination campaign means a lot of the hard work will need
to happen way before you unleash your creative team on your brief. First and
foremost you need to determine how your destination is different from similar
destinations. Remember that on the Internet, your competition is just one click
away. And most people start planning their travel through research on the
Internet.
Not only do you need to be
found, you also need to be memorable to make it to their consideration set. If
you are able to differentiate yourself well, it is one step in the right
direction.
2. Conduct
a tourism audit
What is marketable about
your destination? What is unique or different? Do you have several attractions
near one another or are you a single-option destination. Identify your
strengths and weaknesses and pick the one thing that will help differentiate
you in the minds of your target audience.
When you have identified
your key selling point, figure out how it caters to the wants and needs of your
audience. It is one thing to be different. It is an altogether different thing
to be popular because of that difference!
3. Develop
a positioning statement
Great destination
marketing requires a great positioning. How many of us can fail to identify the
destinations connected with the following:
- God’s own country
- _________, Truly Asia!
- It’s more fun in the ___________
- Incredible _________
- 100% Pure ________ ___________
To develop a great
positioning statement, you need to ask the following questions:
- What is important to your target audience?
- How do they perceive your destination?
- How do they perceive other similar destinations?
Remember that positioning
needs to resonate with the audience. If your target audience doesn’t perceive the
image, the image doesn’t exist!
4. Target
your audience
No matter what you do, you
can’t appeal to everybody. There are those who prefer beaches and those who
prefer mountains. Some travelers are looking for all modern day conveniences
while others are willing to go back to basics or rough it out. Just as there
are all sorts of destinations, there are all sorts of travelers. Your task is
to conduct research to identify the right kind of audience for your
destination.
In all likelihood this
will not be one homogeneous group. There are likely to be several sub-divisions
within your overall audience. We will dive deeper into ways of segmenting your
target audience in another post.
5. Communicate
the right message, consistently
One cannot stress the
importance of have a communication strategy in place in order to communicate
with your identified target audience. Rather than using a singular message for the
overall audience, you need to consider structuring the message to appeal to the
specific sub-groups within the target audience. It is also important to be
consistent in your communication. Whether it is offline or online your audience
should get the same message. Especially online, remember that social channels
give you the ability of two-way communication. So use this to secure feedback
from your audience as well. Monitoring your communication as well as your
reputation is of crucial importance.
That’s it! If done in this
manner, you will be well on your way to developing an effective destination
marketing plan! In another post, we will look at the elements of a good destination
marketing plan.
P.S: In case you were unable to guess the destinations in the short quiz above, the destinations in order are: Kerala, Malaysia, Philippines, India and New Zealand.
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